
At the Valley Forge Auto shop, manager Will pushes a new inclusion initiative and invites a reporter to cover it, but the interview goes off the rails.

With sales down, Dave pressures Will to send a mechanic to another shop. Meanwhile, Shane reconnects with an old friend who proposes a tempting offer.

To beat Belmont's team in sales and win a gift card, the shop draws in customers with an oil change special, but Will's upselling attempts fall short.

Will tries to build a marketing campaign for his new idea — until devastating rumors about the store's future and his reputation throw him off-balance.